MyShop Billing ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our app and website.
Your data is stored on secure servers powered by Supabase (PostgreSQL) with row-level security. Data is encrypted in transit (TLS 1.3) and at rest. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Our website (myshopbilling.in) uses Google Analytics to understand how visitors find and use the site — pages viewed, approximate region, and device type. Google Analytics sets cookies (such as "_ga") in your browser for this purpose. This information is aggregated, is not used to identify you, and is never combined with your app account or business data. You can block these cookies in your browser settings or with Google's Analytics opt-out add-on. The app itself contains no advertising or analytics cookies.
MyShop Billing uses your device camera solely for scanning product barcodes and capturing shelf/product images within the app. Camera access is requested only when you initiate a scan or photo. We do not capture, store, or transmit any images or video without your explicit action.
MyShop Billing may request microphone access for the Voice Billing feature, which allows you to add invoice items by speaking. Audio is processed on-device or through Google's Speech-to-Text API solely to convert your speech to text. We do not record, store, or transmit any audio recordings.
If you enable the PIN/Biometric Lock feature, your fingerprint or face data is used solely by your device's built-in authentication system (Android Biometric API). We never access, store, or transmit your biometric data. All biometric processing happens entirely on-device.
MyShop Billing requests location (GPS) access only for the optional Staff Attendance feature. The business owner can set the shop's location and an allowed radius; when a staff member taps "Punch In" or "Punch Out", the app reads the device's current location at that single moment to confirm they are at the shop. The owner's shop coordinates and each punch's coordinates are stored with the attendance record so the owner can verify attendance. We do not track location continuously, in the background, or at any time other than an explicit punch action. Location access can be declined or revoked from your device settings; attendance can then be marked manually instead. To prevent buddy-punching, the app also stores a randomly generated install identifier so a staff login can only punch from its first registered device.
When you use Staff & Payroll, the employee details, salary, attendance, advances and statutory deductions you enter are stored on your secure account and visible to you and the staff roles you authorise (and, for their own records, to the linked employee). For this data, the business owner is the data controller and is responsible for obtaining their employees' consent and complying with applicable labour and data-protection laws. We process it only to provide the payroll feature on your behalf and never share it for marketing.
We send push notifications for important alerts such as low stock warnings, trial expiry reminders, and payment confirmations. You can disable notifications at any time from your device settings. Notification tokens are stored securely and used only to deliver these alerts.
If you enable the Auto Backup feature, your business data is encrypted and backed up to your personal Google Drive account. We only access Google Drive on your behalf and with your explicit permission. We do not store your Google credentials.
Premium subscriptions are processed through Google Play Store (Android) or Razorpay (Web app). We do not collect or store your card, UPI or bank details — payment information is handled entirely by Google Play or by Razorpay (a PCI-DSS compliant payment gateway) under their own privacy policies. We only receive a confirmation that a payment succeeded (with a payment reference) to activate your subscription.
We retain your data as long as your account is active. If you delete your account, your data is permanently deleted within 30 days. You can request data export at any time by contacting support.
MyShop Billing includes an in-app support chat feature. Messages you send to our support team are stored securely in our database (Supabase) and used solely to respond to your query. Support messages are not shared with third parties and are deleted on account deletion.
MyShop Billing is not intended for users under 18 years of age. We do not knowingly collect data from children.
You can delete your data and your account at any time:
Anonymised aggregated statistics (not linked to your identity) may be retained for product improvement.
In compliance with Google Play's Data Safety requirements, here is a summary of data we collect and how it is handled:
We may update this policy from time to time. We will notify you of significant changes via app notification or email at least 7 days before they take effect.
For privacy-related questions or data requests, contact us at:
📧 info@myshopbilling.in
💬 WhatsApp: +91 94950 84610
🏢 Sajan Thesis Works, Trivandrum – 695573, Kerala, India